Terms of Service

Terms of service for Upscale Video AI
Apr 21, 2026

Introduction and Acceptance of Terms

Welcome to Upscale Video AI, an online AI-powered video upscaling service. By accessing or using our service, you agree to be bound by these Terms of Service. If you do not agree with any of these terms, please do not use our service.

Description of Service

Upscale Video AI provides an online platform that uses artificial intelligence and machine learning models to upscale and enhance video quality. Our service analyzes video frames, reduces noise, sharpens edges, and improves overall visual quality through various enhancement profiles.

Service Features:

  • Video upload and processing for MP4, MOV, and WebM formats
  • Resolution enhancement (720p, 1080p, 2K, 4K-ready options)
  • Scene-aware enhancement profiles (general clarity, portrait detail, old video recovery, social clip optimization)
  • Before/after preview functionality
  • Enhanced video export

Service Availability and MVP Status

Important Notice: Upscale Video AI is currently in MVP (Minimum Viable Product) development. Some features may be in preview, under development, or subject to change without prior notice.

  • Preview Availability: Certain features may be offered as preview-only with full functionality coming in future updates.
  • Backend Development: We are actively developing our AI video upscaling backend and job orchestration system.
  • Service Continuity: While we strive for maximum uptime, temporary interruptions may occur during development and updates.
  • Expectation Management: Results depend on your original video quality, resolution, compression level, and content complexity. We cannot guarantee perfect recovery or guaranteed 4K-native quality from every source.

User Accounts and Registration

  1. Account Creation: To access certain features of the service, you need to create an account. You must provide accurate and complete information during registration.

  2. Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  3. User Responsibilities: You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Acceptable Use

You agree to use Upscale Video AI only for lawful purposes and in accordance with these Terms. Prohibited activities include:

  • Uploading content that violates intellectual property rights of others
  • Uploading illegal, harmful, threatening, defamatory, or obscene content
  • Using the service to create deepfakes, misleading content, or deceptive media
  • Attempting to bypass usage limits, credits, or payment requirements
  • Interfering with or disrupting the service or servers
  • Reverse-engineering or attempting to extract our AI models or proprietary technology

User Content and Responsibilities

By uploading video content to Upscale Video AI, you represent and warrant that:

  1. Ownership Rights: You own the content or have obtained all necessary permissions, rights, and licenses to upload and process it.
  2. Compliance: Your content does not violate any applicable law, regulation, or third-party right.
  3. Responsibility: You are solely responsible for the content you upload and any consequences of its use.

AI-Generated Output: The enhanced videos produced by our service are AI-generated. While we strive for high-quality results, the output may not be perfect. You should review enhanced videos before publishing or sharing them.

Intellectual Property Rights

  • Platform Ownership: Upscale Video AI, its technology, AI models, website design, and branding are owned by upscalervideo.com and are protected by intellectual property laws.
  • User Content: You retain ownership of the original videos you upload. By uploading content, you grant us a license to process and return the enhanced version to you.
  • Enhanced Output: You own the enhanced videos generated from your content, subject to your compliance with these Terms.

Credits, Subscriptions, and Payments

  • Pricing: Our service may operate on a subscription basis, credit-based system, or both. Pricing is subject to change with notice.
  • Refunds: Unless required by law, purchases are non-refundable. Credits are consumed when video processing begins.
  • Payment Terms: You agree to pay all charges associated with your selected plan or credit package through our third-party payment processor.
  • Fair Use: Excessive or abusive usage may be limited to ensure service availability for all users.

Termination

We reserve the right to terminate or suspend your access to the service at our sole discretion, without notice, for conduct that we believe violates these Terms, is harmful to other users, or damages our service.

Termination reasons may include but are not limited to:

  • Violation of these Terms
  • Abuse of credits or usage limits
  • Uploading prohibited content
  • Attempting to compromise service security

Disclaimer of Warranties

The service is provided on an "as is" and "as available" basis. We make no warranties or representations about:

  • The accuracy, reliability, or quality of video upscaling results
  • Uninterrupted or error-free service operation
  • The suitability of enhanced videos for any particular purpose

To the fullest extent permitted by law, we disclaim all warranties, express or implied.

Limitation of Liability

To the fullest extent permitted by law, upscalervideo.com shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

  • Use or inability to use the service
  • Loss of data, content, or video files
  • Unsatisfactory upscaling results
  • Service interruptions or errors

Indemnification

You agree to indemnify and hold harmless upscalervideo.com, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

  • Your use of the service
  • Your violation of these Terms
  • Your violation of any third-party right
  • Your uploaded content

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or the service will be resolved through good faith negotiation or, if necessary, through binding arbitration in accordance with applicable laws.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the service after any changes signifies your acceptance of the new terms.

Contact Information

If you have any questions about these Terms, please contact us at:

Service: Upscale Video AI Website: https://upscalervideo.com Email: support@upscalervideo.com


By using Upscale Video AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Thank you for choosing Upscale Video AI!